Maintenance and Support

Government Outreach products are hosted solutions, which means that there is no hardware or software for your agency to buy and maintain. This results in a lower cost of ownership than other systems, and it frees your staff for more important tasks. Your fixed monthly cost includes:

• Secure and reliable system hosting
• Ongoing maintenance
• Unlimited technical support
• System upgrades and enhancements

Technical support is available via telephone, email, and online. Government Outreach guarantees a maximum 24-hour response time, though most issues are answered within a few hours.