Products & Srvs

“As the median age of our citizens drops, we're finding people want to go online rather than go to Town Hall. Government Outreach is helping us serve them better.”
Mike Ciccarone
Information Technology Coordinator
Town of Fountain Hills, Arizona

Hosting

Rock-solid reliability is essential for local governments, and Government Outreach prides itself on 100% uptime since the launching of the company’s first customer site several years ago.

We maintain synchronized servers at several different facilities in varying geographic regions. Should one server fail or have network connectivity issues, a backup will seamlessly take over. To protect your data against accidental loss, database backups are performed throughout the day to a separate server.

In addition to these safeguards, Government Outreach software uses a series of automated tools to continuously monitor network and server performance. If there is ever a problem, two Government Outreach engineers will instantly be paged. Data is protected at the firewall, operating system, database, and application levels.

All servers operate from secure facilities that include:

  • Keycard and biometric scan required for physical access
  • Backup power generators
  • Redundant fiber optic connectivity
  • Fire suppression systems
  • Staffing 24/7 by certified systems administrators and network engineers

Our strong focus on system reliability and the safety of your information sets Government Outreach apart from other firms.